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It’s also rather bizarre that the government can fine private entities, like karaoke operators or other small businesses, princely sums for losing their data, when its own agencies are not taking the expected steps to protect citizens’ data. That is a systemic issue that has to be tackled. Yet, these two recent cases show that measures you expect the government to take to protect confidential data are not there. Sure, there should not be a blame culture at a time when the smallest mistakes can expose one to cyber security issues, such is the complexity of IT systems today. In this HSA case, the database was not secure and it was placed by a third-party vendor on an Internet-facing server.
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While the SingHealth hack was attributed to a sophisticated hacker group backed by a nation state, the HIV data leak and this HSA one are clearly down to a lack of adequate cyber security measures.įor the HIV case, the data was downloaded onto a USB drive, which should not have been allowed on machines holding sensitive data. Government agencies, as these recent problems have shown, have to simply do better. That can’t be the way to win confidence from users in a smart nation. It had known about that breach for two years but felt it had contained the leak so it didn’t go public with the news until much later. This contrasts with how MOH handled the HIV data leak. People should be able to donate blood without worrying about exposing their personal data. Well, at least, HSA has been prompt to notify donors as well as announce the leak publicly, despite it being seemingly contained. In a letter to blood donors last week, its chief executive officer, Dr Mimi Choong, apologised for the leak, which she attributed to an external vendor that had placed the unsecured database on an Internet-facing server. The government agency may not be fined because it does not have to face the same music as private companies. Now, the data leak at the HSA is likely to have the same outcome. While SingHealth and its technology vendor were fined a combined S$1 million by the government privacy watchdog, the Ministry of Health where the HIV patient data was stolen is exempt from the same penalties. User logins, passwords from S’pore govt agencies ‘on sale on dark web’ĭata breaches dent Singapore’s image as a tech innovator
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It’s not clear if they have been advised to mitigate the problem, say, by obtaining identity theft insurance or learning how to combat online fraud. So far, none of the people affected have had any practical recourse. In July last year, country faced its largest data breach when it emerged that 1.5 million people had their information stolen from the SingHealth healthcare group. In January this year as well, news came that 14,200 HIV patients had their personal details exposed. The bad news is that this is the third such data leak to be made public in Singapore in less than a year, which raises questions of how well private citizen data is being protected. Revealing the leak on March 15, the HSA said that no other unauthorised person besides the cyber-security expert had accessed the data. In yet another data leak, 808,201 blood donors in Singapore had their personal details exposed in January this year, after a Health Sciences Authority (HSA) database was placed on an Internet-facing server.īlood donors had their NRIC, gender, number of blood donations, dates of the last three blood donations, and in some cases, blood type, height and weight, leaked on the Net for two months until a cyber-security expert found the loophole and informed the authorities on March 13.